DEI in Logistics Podcast with Michelle DeFronzo | ImEx Cargo
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DEI in Logistics: How Supplier Diversity and Workforce Development Drive Business Growth

Episode #205 - ROI of DEI Podcast
Featuring Michelle DeFronzo, Founder & President of ImEx Cargo

Join Michelle DeFronzo as she shares powerful insights on diversity, equity, and inclusion in the logistics industry. Discover how ImEx Cargo is leveraging supplier diversity and workforce development to drive measurable business growth while creating opportunities for underrepresented professionals.

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What You'll Learn in This Episode

  • How supplier diversity creates competitive advantages in government contracting
  • The business case for DEI initiatives in logistics and freight forwarding
  • Strategies for developing the next generation of diverse logistics professionals
  • Real-world examples of how ImEx Cargo bridges technology and workforce development
  • Practical steps for implementing supplier diversity programs
  • The role of WBE/WOSB certification in driving business growth

About Michelle DeFronzo

Michelle DeFronzo is the Founder and President of ImEx Cargo, a certified woman-owned logistics company with over 30 years of experience in international and domestic freight. Under her leadership, ImEx Cargo has become a leading Airline GSA, Domestic Freight Broker, and government contractor.

Michelle recently launched the ImEx Cargo Portal and Plug-In Freight Ops™ technology platform, revolutionizing how airlines, forwarders, and government contractors manage freight operations. She is also the founder of the ImEx Cargo Academy, dedicated to training the next generation of logistics professionals with a focus on diversity and inclusion.

ImEx Cargo holds certifications including WBE, WOSB, EDWOSB, DBE, and ACDBE, serving clients ranging from global airlines to U.S. government agencies.

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Michelle DeFronzo

Michelle DeFronzo
Founder & CEO, ImEx Cargo | Creator, Plug-In Freight Ops™

Michelle DeFronzo brings more than 30 years of experience across air cargo, airline GSA/GSSA operations, freight forwarding, trucking, government contracting, and supplier diversity. She founded ImEx Cargo in 2000, building her expertise where logistics demands clear ownership, coordinated handoffs, and accountable execution.

She is the creator of Plug-In Freight Ops™ (PIFO), digital execution infrastructure being developed to coordinate fragmented cargo workflows across organizations while complementing existing systems. Through ImEx Cargo Academy and workforce-development initiatives, she is also connecting industry needs with workforce readiness.

Her articles draw on practical operating experience to examine cargo execution, digital infrastructure, partner accountability, supplier diversity, and the workforce supporting the industry.

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