Exclusive Interview with Michelle DeFronzo
CEO & Founder of ImEx Cargo
Discover how one visionary leader transformed a startup into a global freight forwarding powerhouse. Michelle DeFronzo shares candid insights on innovation, sustainability, and the future of logistics in this must-read interview.
Interview Highlights
Key Insights from the Conversation
Get a glimpse of Michelle's vision and the strategic decisions that shaped ImEx Cargo's success story
On starting ImEx Cargo:
"I saw a significant gap in the market for a freight forwarding company that truly prioritized customer relationships while leveraging emerging technologies..."
On technology and innovation:
"Innovation isn't just about technology—it's about reimagining how we can better serve our customers and make global trade more accessible..."
On sustainability:
"Sustainability is not just a trend for us—it's a responsibility. We've implemented several initiatives including carbon offset programs..."
On the future:
"We're launching our Forwarding-as-a-Service model, which will allow businesses to access enterprise-level freight forwarding capabilities..."
Michelle DeFronzo
CEO & Founder, ImEx Cargo
With over 30 years of experience in international logistics and supply chain management, Michelle DeFronzo has built ImEx Cargo from a bold startup into a global freight forwarding leader. Her vision for combining cutting-edge technology with personalized service has revolutionized how businesses approach international shipping.
What You'll Learn
Topics Covered in the Interview
25 Years of Innovation
Digital Transformation
Sustainability Initiatives
Customer-Centric Approach
Future of Logistics
Business Leadership
Ready to Be Inspired?
Don't miss this exclusive conversation with one of the logistics industry's most innovative leaders.
Read the Complete Interview →
Michelle DeFronzo
Michelle DeFronzo
Founder & CEO, ImEx Cargo | Creator, Plug-In Freight Ops™
Michelle DeFronzo brings more than 30 years of experience across air cargo, airline GSA/GSSA operations, freight forwarding, trucking, government contracting, and supplier diversity. She founded ImEx Cargo in 2000, building her expertise where logistics demands clear ownership, coordinated handoffs, and accountable execution.
She is the creator of Plug-In Freight Ops™ (PIFO), digital execution infrastructure being developed to coordinate fragmented cargo workflows across organizations while complementing existing systems. Through ImEx Cargo Academy and workforce-development initiatives, she is also connecting industry needs with workforce readiness.
Her articles draw on practical operating experience to examine cargo execution, digital infrastructure, partner accountability, supplier diversity, and the workforce supporting the industry.
